Q1: Is it permissible to sell gold in installments?
A: Our dear customer:
Qimmat Zawiya Al Shifa Company acknowledges that the Sharia ruling on selling gold in installments has been verified before taking this step.
The “cash on delivery” option has been provided in case there are doubts about the legal ruling on gold installments.
Link to the legal ruling on gold installments
Q2: What is the difference between Saudi and Swiss bullion?
A: Dear customer,
All alloys have the same carat (24 carats), have the same specifications and have the same quality. The difference is in the place of manufacture.
Swiss Pamp bullion comes from Switzerland printed, packaged and has a serial number.
As for the local Saudi bullion, it is printed in Saudi printing presses and does not have a serial number.
Q3: I want to return the gold bar because I found it at a lower price in other stores.
A: The difference in prices is due to the fact that our store offers the installment payment feature, unlike other stores.
In addition to other payment options such as payment by credit card, Mada card, or cash on delivery .
We apologize to you, our dear customer, for the inability to return the product.
You can view the exchange and return policy through the following link:
https://qzs-ksa.com/replacement-and-return-policy/page-1639196799
Q4: Is it possible to photograph the piece if I want to see it in person?
A: Dear customer,
We apologize for the lack of possibility to photograph the pieces due to the busy staff,
All details are in the "Product Description" box for all items on display.
Q5: Are your prices high compared to other gold stores?
A: No, prices at Qimat Zawiyat Al Shifa Gold and Jewelry Company are displayed on a live pricing system.
Where it is updated automatically in real time based on the change in global gold prices.
Q6: Do your gold bullion prices differ from global and market prices?
A: The price shown on the screen is the global stock exchange price, meaning that the price is the total price taken by the banks.
The price of gold bullion is lower the more the weight of the bullion purchased, as the difference lies in the fact that the bullion with the larger grams is less expensive.
Q7: Can I get my money back and return the item if I don’t like it?
A: Please review the exchange and return policy before ordering any item.
https://qzs-ksa.com/replacement-and-return-policy/page-1639196799
Q8: Where is the branch of Qimat Zawiya Al Shifa for Gold and Jewelry located?
A: The summit of the healing corner for gold and jewelry:
https://maps.app.goo.gl/jUARYbiWSpnx5cXd7?g_st=ic
Please note that some of the items displayed in the store will not be available in the showrooms.
In addition to the possibility of purchasing from the website and delivering the parts with extreme security and speed, or ordering the part through the website and receiving it directly from the branch.
Q9: What payment methods do you have available?
A: Dear customer,
You can pay using one of the following methods:
1- Cash on delivery
2- Bank transfer
3- Payment in installments (Tabby - Tamar)
4- Payment by credit card
5- Payment by Mada card
Q10: How to pay in installments?
A:
1- Add the products you wish to purchase to the shopping cart.
2- On the payment page, choose to pay via (Tabby - Tamara)
3- Enter your email and mobile number to receive the activation message.
4- Wait for the payment process to be completed successfully within seconds.
Q11: Are there any guarantees for the customer if he orders from the website and the products do not arrive?
A: Dear customer, your trust is our concern.
We would like to inform you that we at Qimmat Zawiyat Al Shifa Company have more than fifty years of experience in the field of selling gold.
Our online store is also registered on the Maroof platform and we have a tax number in case you would like to verify the store’s eligibility.
· Maroof platform link:
https://maroof.sa/businesses/details/115683
Tax number: 311231019400003
Welcome to our store ! Discount code Q5
Discount Code
